Privacy Policy

Effective date: 01-Feb-2025

 

1. Introduction

Welcome to CPD Solution. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By using our services, you agree to the terms outlined in this policy.

2. Data We Collect

We may collect the following personal data:

  • Name, email address, phone number

  • Payment details (processed securely by third-party payment processors)

  • Login credentials

  • Course progress and certification records

  • IP address and browser information

  • Any information you voluntarily provide

3. How We Use Your Data

We process your data for the following purposes:

  • To provide access to CPD training courses

  • To manage your account and course progress

  • To process payments securely

  • To send important updates, newsletters, and promotional content (with your consent)

  • To improve our website and services

  • To comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: Providing services as per your request

  • Legitimate interests: Improving our offerings

  • Consent: Sending marketing emails (you can withdraw consent anytime)

  • Legal obligation: Complying with regulatory requirements

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated. When no longer needed, we securely delete or anonymize your data.

6. Data Sharing

We do not sell your data. However, we may share it with:

  • Trusted third-party service providers (e.g., payment processors, learning management systems)

  • Legal authorities if required by law

  • Business partners with your consent

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Request corrections to inaccurate data

  • Erasure: Request deletion of your data

  • Restriction: Limit processing of your data

  • Objection: Object to processing based on legitimate interests

  • Data portability: Request transfer of your data to another provider

  • Withdraw consent: Opt out of marketing emails at any time

To exercise your rights, contact us at [email protected] 

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences via your browser settings.

10. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we ensure compliance with GDPR by implementing Standard Contractual Clauses or other safeguards.

11. Updates to this Privacy Policy

We may update this policy periodically. Any changes will be communicated via our website.

12. Contact Us

For any privacy-related inquiries, contact us at:

By using CPD Solution, you acknowledge and agree to this Privacy Policy.